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TERMS AND CONDITIONS

We advise all our web-site users to read and understand our terms and conditions carefully before finalising your bookings. Once you have made any booking with hotels, suites or conferences, you accept and agree with all terms and conditions set out below. The terms and conditions are all standard to the industry.

INFORMATION ON THE WEB-SITE

All information presented on the website has been provided by the individual hotels. Although great care has been taken to ensure the information provided online is correct, BestValueLondonHotels.com will not guarantee the information is presented correctly. Therefore we will not be liable for any inconveniences, loss of revenue or any damages, which result from the direct or indirect use of any information provided on our website. We make every effort to keep the information contained in our website as current and up to date as possible. However, we do not make guarantees of any kind that the rates and hotels listed will be available at the time of bookings.

If you feel that particular information has not been provided, please do not hesitate to contact us and we will rectify or will provide the information required without delay. The star classification is based on guest comments and is variable from hotel to hotel. The star classification indicated in each hotel is a guideline of the standards provided in the hotels. The hotels will not be responsible for any variation in star classification which may change from time to time without further notice. All technical information relating to the grade/star rating of the hotels or the hotel's product terminology specifications can be addressed to the hotel contact directly.

RESERVATIONS

The bookings will only be undertaken by providing credit card details, valid until the date of departure from the hotel. The credit card details will be passed directly to the hotel to guarantee your booking.

Completing the reservation form will not constitute a confirmed reservation. BestValueLondonHotels.com will send you the confirmation of reservation by e-mail or by fax with a BestValueLondonHotels.com booking reference number. We will not take any responsibility for your arrival at the hotel without our/your booking reference number.

CANCELLATIONS

If you decide to cancel your reservation 24 hours or more prior to your date of arrival at the hotel, local time of arrival being 16.00 hours, no room charges will apply. If you decide to cancel your reservation within 24 hours of your date of arrival at the hotel, local time of arrival being 16.00 hours, one night room charge by the hotel will be applicable.

Cancellation of the reservation will only be valid if confirmed by email or fax by BestValueLondonHotels.com.

WE ARE 100% SECURE

When you place an online reservation booking with BestValueLondonHotels.com, the credit card details are transmitted securely with the latest SSL technology.

If you are not satisfied with sending your credit card details over the Internet, you may send the details by fax to BestValueLondonHotels.com: Fax: +44 (0) 20 7745 1213

PRIVACY POLICY

100% privacy guaranteed. We respect your privacy. We do not share your personal data with any body or company. All data submitted is kept totally confidential and will not be passed on to any third parties.

COMPLAINTS

If you have any complaints during your stay at any hotel, you must address the same to the hotel management only. The booking contact is between you and the hotel. We, BestValueLondonHotels.com are only the facilitator and accept no liability of any kind on behalf of the hotel or apartment. However, since we believe in our customer care charter, we will ensure that the hotel management will do everything possible to resolve your complaint, but we will not undertake any financial liability.

COPYRIGHT

All pages and contents of the BestValueLondonHotels.com website remain the exclusive property of BestValueLondonHotels.com. The downloading of any information, copying or transferring of data from this web-site is strictly prohibited. The information provided on this site is for the sole use of the customer making the hotel reservation booking. We will reserve our right to take any appropriate legal action if any one copies our information in any form.

LINKS

Any links provided on this site are done at no responsibility of BestValueLondonHotels.com. Although every precaution is taken to ensure only acceptable standard links are provided on the web-site, with our customer profiles, we shall not be responsible or liable for damage or loss of revenue caused because of the contents of the links or any services or goods provided by the links.

OTHER INFORMATION

If you feel that particular information has not been provided, please do not hesitate to contact us and we will rectify or will provide the information required without delay. All technical information relating to the grade/star rating of the hotels or the hotel's product terminology specifications will be provided on request.

DISPUTES

In case of any dispute arising from any matter, the law of the land in United Kingdom will prevail.

The Management.
BestValueLondonHotels.com

 
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